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Mouse scrolling erratic when using Logi Options+

Reported by @Klaus Cinibulk — mouse scrolling is erratic when using the Logi Options+ software, with smooth scrolling especially. This is due to how smooth scrolling reports a stream of tiny scroll events, and Macro Studio wasn’t handling that well.

Status: Completed4 comments

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Comments4

  • Ryan Cush

    Team•

    Aug 4

    @Klaus Cinibulk I’m logging this here as a reminder…once this fix ships (you know me, should be soon), one thing I'd like to know: after you stop scrolling, does the selection still glide on a bit by itself? That's the one part I couldn't test here, as I don't have your mouse. If it still drifts, tell me and I'll sort it out.

    • Klaus Cinibulk

      •

      Aug 5

      With the latest update the behavior has very much improved. The “gliding selection” doesn’t happen anymore. It was only happening before when I had the “smooth scrolling” feature activated in Logi+.

      • Ryan Cush

        Team•

        Aug 5

        @Klaus Cinibulk actually I JUST pushed out the update. But I believe the problem was really caused by “smooth scrolling”, so turning that off probably made it better. With today’s release “smooth scrolling” mode should work fine. Let me know, as I wasn’t able to test it myself!

        • Klaus Cinibulk

          •

          Aug 6

          Thanks Ryan! I don’t know what’s the root cause, but it’s somehow weird. And it’s hard to describe, but let me try:

          The mouse wheel can operate in two modes, actually very similar to an aperture ring on a lens. Either it clicks or it rotates seamlessly, right?

          Same for the mouse, there’s a “ratchet” mode (i.e. click) and a “free spin” mode. In the ratchet mode, when it clicks 5 times (sometimes it’s only 4), the selection seems to advance.

          Same applies for the Feather and Strength sliders. When the wheel clicks 5 times the value changes by 5%.

          When I’m doing the same thing in Zerene, with smooth scrolling disabled, the selection advances at every single click, which makes a lot of sense. When smooth scrolling is enabled, every single click of the wheel seems to be translated to 5 clicks by the mouse driver, with some deceleration, like smoothing out.

          Also, whenn scrolling through a web page, every click advances the page. In MacroStudio, it seems you are accumulating 5 clicks and then you perform an action. That’s at least how it feels.

          Does that make any sense?